BC Hydro Home Page

Customer Service

WEB Get answers to questions about paying your bill rates moving your service and more.

Outages

WEB Find out if there is a power outage in your area how to report it and how to stay safe during and after an outage.

About

WEB BC Hydro provides reliable affordable clean electricity to 95 of the population of British Columbia.

Contact

WEB Find out how to contact BC Hydro for outages billing payments moving connections and more.

Pay your Bill

WEB Find out how to pay your BC Hydro bill using online banking direct withdrawal pre-authorized payments credit card.

Change Mailing Address

WEB You'll need to call Customer Service to Change your mailing address for your bill.