Manage Your BC Hydro Account
Pay Your Bill
- Go paperless with your BC Hydro bill
- Pay your bill online through your bank's website
- Set up pre-authorized payments
- Enroll in equal payment plan
Need Help Paying Your Bill?
Contact BC Hydro's Customer Service team for assistance. They can provide information on payment plans, financial assistance programs, and other options to help you manage your bill.
Manage Your Account
- Log in to your BC Hydro account online
- Update your personal information
- View your bill history and usage
- Set up email or text alerts for bill reminders and usage notifications
- Get notifications about planned outages and other service updates
Create a New Account
If you're a new BC Hydro customer or adding an additional account, you can create an account online or by calling Customer Service.
Understand Your Bill
Your BC Hydro bill includes information about your electricity usage, rates, and other charges. You can view a detailed breakdown of your bill online or by calling Customer Service.
Electricity Rates
BC Hydro's electricity rates vary depending on the time of day, season, and other factors. You can learn more about electricity rates and how they are calculated on the BC Hydro website.
Other Charges
In addition to electricity usage, your bill may include other charges such as delivery charges, taxes, and fees. You can find a description of all charges on your bill online or by calling Customer Service.
Contact BC Hydro
For assistance with your BC Hydro account, bill, or any other questions, contact Customer Service at 1-800-224-9376 or visit the BC Hydro website.
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